The first day back to class from spring break and we were asked to present our PowerPoint on Goodread via zoom to our class. We were not as prepared as we wished as it was sprung on us a bit, but I think we still did a great job presenting. It helps when you know your topic/project inside out.
It was cool to see everyone’s presentations and to learn all about the research and different processes they took to get to their final product: wireframe/prototype. It would’ve been cool to have been able to test our prototypes with actual individuals, but given what’s going on with COVID-19 it would’ve been really hard scouting individuals.
We are moving onto our next project of the semester and Elvira and I decided we’d like to continue working with each other as we make a great team! We will brainstorm app ideas this week and the weekend.
We completed our wireframes on Figma. Since Figma also offers the ability to turn wireframes into prototypes we decided to use that feature. We chose the most important pages to redesign.
Since our wireframes were completed, we worked on our research presentation, splitting the topics up respectively and then coming together to re-read and check over each part. We worked hard and surprisingly completed the presentation in one day.
So much has changed over the weekend, a major disruption to our classes and lives has occurred since class last Wednesday. I was looking forward to insight from our guest speaker about the professional world of UX. Elvira and I have decided to wait until Wednesday to start our wireframes, mainly because we needed a breather from the current chaos and shelter-in-place our county has set in place.
We had our first class session on Zoom, which went well as we got to have our guest speaker after all. I learned so much about her process actually in the field and also the route she took to get to her current position.
On Wednesday Elvira and I worked on our wireframe for about two hours and then decided to split up the remaining pages between ourselves. Over the weekend we plan to finish our assigned pages and then work on the final page together.
Hoping there’s an expected end date to all of this madness!
We completed our personas and started working on our journey maps. So far, we have started working on KiKi.
All of these terms (persona, journey mapping, affinity mapping) and other UX tools are new to me, so it’s exciting to learn this new skill.
We worked hard on our journey maps and completed all of them. We planned to leave the fine-tuning for next week. We aren’t sure how next week will run as there are warnings of campus closure. We look forward to beginning wireframing next week.
This week we finished our affinity mapping and really homed in on the patterns and decided which aspects to focus on for our personas. We chose to split up our information based on usage of Goodreads, 0-2 years, 3-years, and years.
We produced KiKi, GiGi, and Jose. We gathered the most common imputed information from our infinity maps and filled out the goals, pain, and pleasure points for each persona. We had to keep referring to online explanations of the correct way to list pain and pleasure points. We ended up redoing our pleasure points for all three once we got a better understanding of how to do it
We used a website to create a visual of our personas and created diagram for each persona.
Over the weekend we were scheduled to have a skype interview, but our interviewee never showed up, we waited for an hour before calling it quits. We were a little devastated because we drove to the school’s library and were a bit nervous but overall excited to conduct the interview. We drowned our sorrows in In-in-Out.
We sent out emails to the rest of the potential participants however we never received any more leads.
Because of our last-minute cancellation, we decided to send a reminder email to the other confirmed participants, however, one let us know that they were no longer able to do the interview as well, the other however confirmed they were still available for Monday 24th.
We completed the interview on Monday and instantly started to map out our data from the survey into an affinity map.
On Wednesday we spent most of the class working on our affinity map, adding in data from our two interviews and trying to find other patterns in our results. I had to look up other examples of affinity mapping but eventually found an article that really explained how to properly affinity map.
On Monday (Feb 17th) evening, I sent all the feedback and information from Wednesday’s class to Elvira and explained that I would type up all our questions and create a survey to send to some of the Facebook reading groups I am in and on Twitter.
I had Elvira look over the survey before I posted it to Facebook and Twitter Tuesday (Feb 18th) morning. We immediately had a setback when the admin of the Facebook group I posted in, said they did not allow posts asking for data collection.
However, I quickly found another group with a large following to post in.
In the meantime, I had my sister fill out the survey and interviewed her about her experience on goodreads.com
And in less than 24 hours we had reached over one hundred responses to our survey and over 30 people interested in participating in our interview.
We decided on using Skype to host our online video chats for the interviewees that we cannot meet in person. Skype also offers the ability to share your screen, which will aid our research as it gives us the option to see how each person navigates goodreads.com
After looking over the data from our survey we choose 11 participants out of the 30+ to set up an interview with.
We received two responses back so far. We expect more responses by the end of the week.
We were instructed to come up with possible interview questions that would help us answer our guiding question: How might we reduce the number of steps to find: a genre, book or author on goodreads.com?
The aspect of producing interview questions that I found the hardest was leading questions. We want to remain as unbiased in our questions and it’s hard to tell which words in our questions could potentially turn the entire question into a leading question.
I read our potential questions out to the class and received vital feedback. All of our questions were good and needed little revision. I added in demographic questions and a few more questions to the list Elvira and I originally created.
I know most of our participants will come from online, so I thought of creating an online survey/screener to seek out interviewees from social media sites.
During this second week, we were asked to narrow down our choice of websites to a single website that we think we could tackle as our group project. It was hard narrowing down from my long list of websites as most of the problems I encountered were more technical compared to website design/interface problems.
We created pros and cons lists for a few websites and ultimately chose tickemaster.com as we knew during interview time it would be easy to track down potential participants as so many individuals use the website.
However ultimately after much consideration and guidance from our teacher Mr. Bennett I thought of a website with a potential major interface issue: goodreads.com, a website I have used since 2012, and have encountered various issues with regards to interface design and site navigation.